FAQ Plumbing

Why do I have no hot water?

If you have water coming out of the hot taps but it is cold, this indicates that you have either:

ELECTRIC: a blown element, a faulty thermostat or your cylinder could be wired on an old “ripple” switch so that the power company can control to turn off the electricity supply to the Hot water cylinder without you knowing.

LPG: indicates either run out of LPG or no power to the unit. If this is after a power cut, you may need to reset an instantaneous hot water system by switching the power off and on again. The instantaneous gas hot water system should then go through a reset programme and be ready to use again in a few minutes.

Why does my toilet keep running after I flush it?

A toilet that keeps running after you flush it is a waste of time, water and money. This could lead to hundreds of litres of water and hundreds of dollars worth of waste in a year.

Sometimes this can be really easy to see and sometimes it is only a little trickle.  To check if the water continues to run into the bowl after the toilet is flushed, put a piece of toilet paper around a dry bowl and watch if it gets wet.  If it does get wet, it indicates that some part of the mechanism has malfunctioned and needs to be adjusted or, as a sure fix, replaced.

Does homeowners insurance cover burst pipe damage?

Damage caused by broken pipes is one of the most common homeowners insurance claims. Most insurance companies will cover damage caused by leaking or burst pipes if the damage wasn’t preventable.

Why do I run out of hot water?

It could be because of your water heater. We can  look at your water heating needs. Then we look to see if the water heater is working properly and delivering the water that it’s supposed to. If it is, it may just not be sized properly.

Why is my electric bill so high?

Your water heater (especially if it’s electric) definitely influences your electric bill. Electric water heaters are normally 30 percent of the electric bill. If the water heater is old or you have hardness/poor water quality, it can cause your bill to be much higher than necessary.